Frequently Asked Questions
Access e-Procurement → Sign In → Don’t have an account → Fill in the Vendor Request form.
Company data, Tax ID (NPWP), address, email, Sales PIC, and Company Statement.
Company data, Tax ID (NPWP), address, email, Sales PIC, and Company Statement.
No. Each email and NPWP can only be used for one vendor account (one company) in the e-Procurement system.
Please recheck the submission data. This usually occurs because:
- The data is incomplete
- The format is incorrect
- The email or NPWP is already registered
- The vendor email and sales email are the same
- Company Email and Sales PIC Email must not be the same.
- Local Vendors must fill in a 16-digit NPWP.
- For Industrial Type Companies, Sales PIC and Sales PIC Email must be filled in.
- Company names (PT/CV) and other descriptions do not need to include periods (.) when written.
Please contact Procurement PIC to request a password reset.
Required documents include:
Company – Domestic
- Company Registration
- Business Permit
- Tax ID
- Bank Statement
- Company Profile
Company – International
- Business Permit
- Bank Statement
- Company Profile
Individual – Domestic
- Bank Statement
- Tax ID
Individual – International
- Bank Statement
The verification time depends on the validity of the submitted data. If clarification is required, the Procurement team will contact the vendor.
After the verification process is completed and the registration status is Approved by the Procurement team.
Vendor amendment is a process where vendors update or modify their registered data in the system after the initial registration has been approved.
The status will change to Waiting Verification, and the Procurement team will review the submitted changes.
No. The submitted changes must first go through a verification and approval process by the Procurement team.
The new data will only take effect after it has been approved.
Yes. If rejected, the vendor will receive a reject reason, and the vendor may revise the data and submit it again.
QIS (Quotation Inquiry Sheet) is a document or form used to request price quotations from vendors for required goods or services.
No. Only registered vendors who are invited by the Procurement team can participate in the specified QIS.
Required documents include:
- NDA (if required)
- Quotation
Yes. Changes can be made before the QIS deadline.
Vendors can submit questions through the communication feature on the website within the related QIS.
Yes. Each QIS has a submission deadline, and vendors must submit their quotation before that time.
No. Only registered vendors who are invited by the Procurement team can participate in a Tender.
Yes. Each tender has a deadline. Final quotations and negotiations must be submitted before the specified deadline.
Yes, but quotations can only be changed when the tender status is Negotiation. After that, changes cannot be made.
Yes. Vendors will receive an email notification whether they are selected as the winner or not.
Negotiation can be conducted through the communication feature available on the e-Procurement website.
The negotiation takes place in the Tender menu under the respective tender number participated in by the vendor.
If the invoice number exceeds 16 digits, please use the following format:
ABC-MFI-25-00001
(Vendor abbreviation – MFI – year – sequence number)
Required invoice attachments:
- PO
- Invoice
- BAST / Delivery Order
- SAP GR Capture
- Tax Invoice
The invoice will be verified by the MFI PIC. If the data is complete and valid, the vendor must send the hardcopy invoice, and the vendor can monitor the invoice status periodically in the eProcurement system.
We recommend using Google Chrome to ensure optimal performance and to make sure all system features function properly.